Terms of Service

These terms apply when you use this website and buy a sketch from Cruseco ("we", "us"). By using the site or making a purchase you agree to them.

1. What we sell

You answer a short set of questions. After payment, we produce a pencil-style portrait and a short written reading based on your answers, shown on screen and sent to the email address you gave us.

2. Entertainment only

• The sketch and reading are for entertainment purposes only. They are not predictions, advice or statements of fact.
• The sketch is created by image-generation software (artificial intelligence), not drawn by a person. It shows an invented face. It does not depict, identify or predict any real person, and any resemblance to a real person is coincidental.
• The reading is general in nature. Do not rely on it for decisions about relationships, health, money, work or anything else that matters.

3. Who can use the site

You must be 18 or older, or have the permission of a parent or guardian, to make a purchase.

4. Price and payment

• The price is R199.99, charged once. There is no subscription and there are no recurring charges.
• Payment is processed by PayFast. We do not receive or store your card or bank details.
• Your sketch is created only after PayFast confirms your payment.

5. Delivery

Your sketch and reading normally appear within a few minutes of payment, on the page you are returned to and by email. Each purchase includes one sketch and one free redraw, which replaces the first sketch. If yours has not arrived within an hour, contact us at support@mrcruseco.com and we will sort it out.

6. Refunds

Refunds are covered in our Refund Policy.

7. Using your sketch

You may download, keep, print and share your sketch for personal use. You may not present it as a picture of a real, identifiable person, or use it to mislead or harass anyone.

8. Reviews

If you send us a review, you allow us to display it, with the first name you provide, on this website. You can ask us to remove it at any time.

9. Acceptable use

Do not misuse the site, attempt to access it by automated means, interfere with how it works, or try to obtain sketches without paying.

10. Our liability

We provide the site and the sketch as they are, for entertainment. To the extent the law allows, we are not liable for indirect or consequential loss, or for decisions you make based on the sketch or reading, and our total liability to you is limited to the amount you paid us. Nothing in these terms limits rights you have under the Consumer Protection Act 68 of 2008 or other law that cannot be excluded.

11. Changes

We may update these terms. The version on this page at the time of your purchase applies to that purchase.

12. Governing law

These terms are governed by the laws of the Republic of South Africa.

13. Contact

Cruseco, 31 Nahoon Street, Sherwood, Port Elizabeth, South Africa. Email: support@mrcruseco.com.